Try uninstalling Norton Internet Security, not just disabling part of all of
it.
If you want a replacement antivirus program, here are two to consider:
http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
For either, use the custom install and tell it to leave out the part that
scans
email.
"John J" <John J@xxxxxx> wrote in message
news:6E916ECC-A578-476F-A26C-0A1C6271A772@xxxxxx
Quote:
>I am having the same problem with Windows Mail not responding when I
>attempt
> to open an attachment. This preplexes me because this was not happening
> until 2 days ago. I have not had any other changes to my system. I am
> running Norton Internet Security. Even with the email protection feature
> turned off, Windows Mail continues to freeze up when I attempt to open an
> attachment. This is very frustrating. Any advice?
>
> "Steve Cochran" wrote:
> Quote:
>> Go to the Symantec website and get their removal tool and remove it
>> completely and then reboot. Then in WinMail, remove your mail accounts,
>> close and reopen WinMail and then add them back again.
>>
>> Find an antivirus program that is less intrusive than Norton or McAfee.
>>
>> see also www.oehelp.com/OETips.aspx#3
>>
>> steve
>>
>> "Alixe" <Alixe@xxxxxx> wrote in message
>> news:7DAF434C-2840-4377-A632-122F38F12B22@xxxxxx Quote:
>> > I'm having exactly the same problem as Steinie with Windows Mail --
>> > attachments won't open, the program freezes and then closes. Also,
>> > links
>> > won't open (here, nothing happens -- not even program failure). My
>> > antivirus
>> > is Norton. I'd be really grateful for any pointers...
>> >
>> > Thanks
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> I haven't changed my information here: www.oehelp.com/OETips.aspx#3
>> >> but
>> >> antivirus software is causing big problems for users of WinMail, so
>> >> the
>> >> same
>> >> applies if not more.
>> >>
>> >> steve
>> >>
>> >> "Steinie" <Steinie@xxxxxx> wrote in message
>> >> news:CB3D0016-991A-4692-AFF3-B3922D2020B7@xxxxxx
>> >> >
>> >> >
>> >> > "Peter Foldes" wrote:
>> >> >
>> >> >> Guess that can happen also in Hillbrow
>> >> >>
>> >> >> --
>> >> >> Peter
>> >> >>
>> >> >
>> >> > Hillbrow? Oh, you mean "Little Lagos", right?
>> >> >
>> >> > BTW, the problem has not resurfaced ... yet! 
>> >> >
>> >> >>