I have the latest version of reader, 8.1.1. the exact error message is "IE
cannot download Controller from accounts.key.com. IE was not able to open
this Internet site. The requested site is either unavailble or cannot be
found. Please try again later." The settings on Reader are correct (per Key
Bank to download the pdf statement). No problems on my XP computers.
"R. C. White" wrote:
Quote:
> Hi, Paul.
>
> Which version of Vista (probably doesn't matter, but it might)? Which
> version of Adobe Reader (probably DOES matter)?
>
> What is the exact text of the error message?
>
> Key Bank tech support was "no help"? What did they actually say?
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@xxxxxx
> Microsoft Windows MVP
> (Running Windows Live Mail 2008 in Vista Ultimate x64)
>
> "Paul1" <Paul1@xxxxxx> wrote in message
> news:182CF002-D46F-4FC6-97E3-5D2277EBE519@xxxxxx Quote:
> > Reader has been uninstalled and re-installed. All other pdf files ok.
> > Key
> > bank pdf online statements will not download into browser or into new
> > window.
> > IE notice staes that IE cannot open accounts.controller.key.com.
> > Key Bank tech support no help. Any suggestions?
>