Thank you for your response Peter.
All firewall/anti-virus protection is always turned off prior to attempting
to install the updates.
I have already tried the stand-alone installer, but I will try it again.
Thank you for the watermark fix; I also had found it and downloaded it just
in case SP1 installs successfully.
I noticed during the most recent attempt at allowing Windows Update to
download and install KB938371 that the download was stuck on 0% for about 10
minutes.
Thank you again for your suggestions,
edsager
"Peter" wrote: