Everything was installed correctly. Yes, USB was plugged in during software
install at the right time. I did not try doing it with the Run as
Administrator option. As I said, it has been working fine since June when I
upgraded to Vista. All of the sudden, it just randomly decided not to print
pictures. Could a Windows Update have caused this?
Yes I can do a test print. And I downloaded that utility. It says that
everything was working just fine. =/
Thanks for your help again.
"huwyngr" wrote:
| Quote: |  | |
|
> It sounds more like a printer set up problem.
>
> Again, eliminating -- when you installed did you install the HP
> software and driver before the USB cable from the printer was plugged
> into the PC? If not do a complete uninstall and clean up with the
> printer USB cable unplugged from the PC, reboot and reinstall the
> software -- do not plug the USB cable into the PC until the
> installation procedure tells you to or you reach Finish.
>
> Try installing using Run as Administrator -- right mouse click on the
> downloaded exe file and select Run as Administrator and OK your way
> out.
>
> Can you do a test print from the Printer Properties screens?
>
> Download and try the HP Printing Diagnostic Utility that is on the HP
> VISTA Download page for the 2610 (which one is it you have)
>
> You could also check out:
>
> » Print Jobs are Stuck in the Print Queue and Do Not Print with USB
> Printers in Windows XP
>
> » Windows OS: The All-in-One Will Not Print
>
> FAQs on this web page:
>
> http://h10025.www1.hp.com/ewfrf/wc/d...le=44564&lc=en
> &cc=us&dlc=en&product=421139&os=2093&lang=en
>
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