"Gary Mount" <gary_mount@xxxxxx> wrote in message
news:C58E117C-EAE8-4F8D-A831-33A4CE4F517B@xxxxxx
Quote:
> I had a new optional update show up in Windows Update dated September of this year.
>
> "ATI Technologies Inc. - Video - RADEON 9600 SERIES
> Installation date: ?12/?29/?2007 5:17 AM
> Installation status: Successful
> Update type: Optional
> ATI Technologies Inc. Video software update released in June, 2007
> More information:
> http://winqual.microsoft.com/support/?driverid=20064802
> Help and Support:
> http://support.microsoft.com/select/?target=hub"
>
> This update caused DreamScene to have a black background and no video.
> This update seems to be the same one that was dated August of this year that I installed and
> the same problem occurred.
> I installed the latest drivers after installing that update the first time and my DreamScene
> was back to normal.
> This time I used a restore point to get back to normal.
>
> Seems to me that this update shouldn't become available to download an install if it is
> causing system instabilities A novice might not know what is causing his system to crash and
> possibly corrupting it so badly that he can't even restore his computer, which is what
> happened to me a couple of weeks ago when I installed that update.
> I didn't know what had caused my problems at that time, as I couldn't investigate the problem
> as I had to reinstall Vista from scratch. Never use Windows Update to update hardware. Especially, your graphics
card. Get the update directly from the manufacturer's website.
More than likely, you could have fixed your problem just by installing
the latest drivers from ATI's site. But, as with any update, if your hardware
is working fine, don't update. Unless, it's some security fix.
If it ain't broke....... don't break it.
http://game.amd.com/us-en/drivers_ca...common-vista32 https://a248.e.akamai.net/f/674/9206...ase_Notes.html
-Michael