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Old 12-31-2007   #3 (permalink)
Richard H O'Keefe


 
 

Re: Network Printing Problem with Vista

Hello Bob,

I could never set up the printer as a network printer to the acer
computer with the vista OS. The only way I could add the printer, was
to create a port and then add the printer as a local printer.

When I connected my printer to a PS101 netgear print server, I created
a port with the address of \\Psc6c5c5\P1. When I connected the
printer to the USB port of my compaq computer, I created a port with
the address of \\compaq\P1.

In both cases the results were the same. The Acer computer with the
vista OS will print ok after I install printer and driver, but after I
shut the computer off and restart, I can't print. The print jobs get
stuck in the print queue and nothing happens. The print jobs remain
in the queue until I cancel them. The computers with win98se OS and
with XP OS have no problem.

If I connect the printer directly to USB port of the acer computer
with the vista OS, it works fine.

Thanks,
Richard

On Sun, 30 Dec 2007 09:15:21 -0600, "Robert L. \(MS-MVP\)"
<blinNoEmailplease@xxxxxx> wrote:
Quote:

>Try to setup the network printer as local printer first and then remap it.
>Please post back with the result.
>
>Vista Print IssuesSolved: Vista print Error 0x00000866 Resolution: 1. Add a
>Local Printer and then create a new port pointing to the shared printer. ...
> www.chicagotech.net/vista/vistaprint.htm
>
>
>--
>Bob Lin, MS-MVP, MCSE & CNE
>Networking, Internet, Routing, VPN Troubleshooting on
>http://www.ChicagoTech.net
>How to Setup Windows, Network, VPN & Remote Access on
>http://www.HowToNetworking.com
>
>
>"Richard H O'Keefe" <richardd4@xxxxxx> wrote in message
>news:47771703.3250034@xxxxxx
Quote:

>> Hello Everyone,
>>
>> My home network consists of a DSL Modem, Wireless Router, 5 computers
>> (One Computer is a notebook with Vista Home Basic), and a HP840C
>> printer, which is connected as a network printer.
>>
>> Everything works fine except the one notebook with Vista Home Basic.
>> An Acer aspire with preinstalled OS. Microsoft says that Acer is the
>> OEM and responsible for the Vista Home Basic OS. Acer suggests
>> updating driver. HP says the driver is OK.
>>
>> All the computers see the network and can communicate and access the
>> internet just fine. My only problem is printing with the Vista.
>>
>> That computer will print ok after I install printer and driver, but
>> after I shut the computer off and restart, I can't print. The print
>> jobs get stuck in the print queue and nothing happens. The print jobs
>> remain in the queue until I cancel them. If I connect the printer
>> directly to the notebook's USB port it works fine. The computers with
>> win98se OS and with XP OS have no problem.
>>
>> Thanks to anyone who can help
>> Richard
>
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