Hi again,
It was Dell tech support people that attempted to solve the problem. They
indicated that there were no updates for media player, and until one arrived,
the program probably would not work correctly. They suggested an alternative
program such as Roxio. Id just as well figure out whats wrong with Media
Player. Ive only had the computer up and running for 5 days!!
"zachd [MSFT]" wrote:
Quote:
>
> Microsoft tech support people? What's the support incident number if so?
> Who are you dealing with?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "kbros1965" <kbros1965@xxxxxx> wrote in message
> news:17C2A1CB-FDF3-4F69-A68F-3F0DFE89B617@xxxxxx Quote:
> > Hi. Yes, I can play each song in the burn list individually. The files
> > are
> > all MP3's. I installed and used Roxio to burn some CD's recently, so the
> > harware part is working OK. I get the same message when attempting to
> > burn
> > as a data CD. I was on line with tech support last night, and they
> > believe
> > that media player might be corrupted in some fashon.
> >
> > Any advice?
> >
> > "zachd [MSFT]" wrote:
> > Quote:
> >>
> >> That's a very generic burn failure. Can you play each song in the burn
> >> list
> >> individually? What file types are the files? Does it work if you burn
> >> it
> >> as a data CD? Can Explorer burn folders?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "kbros1965" <kbros1965@xxxxxx> wrote in message
> >> news:85A22590-CA67-4164-9A1E-4A4DA89B9545@xxxxxx
> >> > Everytime I attempt to burn a CD, I get an error Windows Media Player
> >> > encountered a problem while burning the file to the disc. For
> >> > additional
> >> > assistance, click Web Help. I go to web help and get a C00D10DA error
> >> > code.
> >> > Ive changed disk manufacturers 3 times, attempted to slow the burn
> >> > speed,
> >> > and
> >> > still no luck. Any suggestions?
> >>
> >>
> >> >
>
>