Thanks for your patience with this.
http://www.microsoft.com/windows/win...nalid=80040155
is the URL address that I get when I click on the web help after the error
Dell Tech indicated that he thinks that media player was potentially
corrupted when another program was installed, or uninstalled (they did not
specify). I removed PCillian as a security program and installed Norton. I
also installed Rhapsody as a on line purchase music format, but maintained
media player as the default for all operations to include buring. I
attempted to install Plus! for analog recording but received the error
message that Plus! was not compatable and uninstalled the application. I
also uninstalled the pre-bundled AOL and other dial-up options since I have
high speed internet. I also uninstalled Google tool bar.
I can burn the music as a data (MP3) CD in Explorer, but if I attempt to
burn it as a music cd (one of the two options I was given), I get kicked into
media player, and ultimately the same error that I have described
"zachd [MSFT]" wrote:
Quote:
>
> When you click Web Help on the error in WMP, what URL does it take you to?
>
> What did Dell specifically say was broken?
>
> If you right click on the blank CD in Explorer, you should be able to
> AutoPlay. You should then get the offer to copy files to the disc for
> burning - does it work that way?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "kbros1965" <kbros1965@xxxxxx> wrote in message
> news:AA767F97-FB53-4B45-893D-8AB1644600D4@xxxxxx Quote:
> > Ive been using Roxio to burn all CDs thus far. I havent tried to burn
> > them
> > using Explorer. Ill try it but you'll need to provide me with
> > instructions
> > as to how to do that. The burn process does not even start. I drag songs
> > into the burn list, insert the CD, then when I click burn CD, the error
> > message pops up immediately.
> >
> > "zachd [MSFT]" wrote:
> > Quote:
> >>
> >> Can Explorer burn CDs?
> >>
> >> At what point in the burn process does it fail?
> >>
> >> Huh - that's a vague answer from them.
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "kbros1965" <kbros1965@xxxxxx> wrote in message
> >> news:9D1CA2B9-4276-4E73-80E1-CE20FFE402B0@xxxxxx
> >> > Hi again,
> >> >
> >> > It was Dell tech support people that attempted to solve the problem.
> >> > They
> >> > indicated that there were no updates for media player, and until one
> >> > arrived,
> >> > the program probably would not work correctly. They suggested an
> >> > alternative
> >> > program such as Roxio. Id just as well figure out whats wrong with
> >> > Media
> >> > Player. Ive only had the computer up and running for 5 days!!
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> Microsoft tech support people? What's the support incident number if
> >> >> so?
> >> >> Who are you dealing with?
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >>
> >> >> "kbros1965" <kbros1965@xxxxxx> wrote in message
> >> >> news:17C2A1CB-FDF3-4F69-A68F-3F0DFE89B617@xxxxxx
> >> >> > Hi. Yes, I can play each song in the burn list individually. The
> >> >> > files
> >> >> > are
> >> >> > all MP3's. I installed and used Roxio to burn some CD's recently,
> >> >> > so
> >> >> > the
> >> >> > harware part is working OK. I get the same message when attempting
> >> >> > to
> >> >> > burn
> >> >> > as a data CD. I was on line with tech support last night, and they
> >> >> > believe
> >> >> > that media player might be corrupted in some fashon.
> >> >> >
> >> >> > Any advice?
> >> >> >
> >> >> > "zachd [MSFT]" wrote:
> >> >> >
> >> >> >>
> >> >> >> That's a very generic burn failure. Can you play each song in the
> >> >> >> burn
> >> >> >> list
> >> >> >> individually? What file types are the files? Does it work if you
> >> >> >> burn
> >> >> >> it
> >> >> >> as a data CD? Can Explorer burn folders?
> >> >> >>
> >> >> >> --
> >> >> >> Speaking for myself only.
> >> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >> --
> >> >> >>
> >> >> >> "kbros1965" <kbros1965@xxxxxx> wrote in message
> >> >> >> news:85A22590-CA67-4164-9A1E-4A4DA89B9545@xxxxxx
> >> >> >> > Everytime I attempt to burn a CD, I get an error Windows Media
> >> >> >> > Player
> >> >> >> > encountered a problem while burning the file to the disc. For
> >> >> >> > additional
> >> >> >> > assistance, click Web Help. I go to web help and get a C00D10DA
> >> >> >> > error
> >> >> >> > code.
> >> >> >> > Ive changed disk manufacturers 3 times, attempted to slow the
> >> >> >> > burn
> >> >> >> > speed, and still no luck. Any suggestions?
> >>
> >>
> >> >
>
>