View Single Post
Old 01-03-2008   #2 (permalink)
~Deo


 
 

RE: Trouble Using "properties" option when printing

Hi,

Have you to completly remove the printer s/w / drivers and then do the
latest ones

http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093

let me know if still facing issues.

~Deo


"Blackbird Consulting" wrote:
Quote:

> Hi. I have Windows VISTA Home Premium and am connected to a network HP Color
> LaserJet 2605dn at my office. When I go to print (in Word, Excel, etc), and
> click on the "properties..." option, a pop-up message says "Function address
> 0x660aa5aa caused a protection fault. (Exception code 0xc0000005) Some or all
> property page(s) may not be displayed."
>
> This means I cannot change my print options. Can you suggest how I can fix
> this? Thanks!
>
> Jon
My System SpecsSystem Spec