View Single Post
Old 01-04-2008   #1 (permalink)
Pete


 
 

Wireless IntelliMouse Explorer with Fingerprint Reader will not work, please help!

Hi group,
I am trying to get the Fingerprint Reader to work, but no luck!
When I start the "Fingerprint registration wizard', I get the following
message:
"Error Invalid class string. Suspect installation problem." I have
un-installed, re-installed at least 10times. no luck.
I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: VISTA
Compatible).Mouse works just fine. I googled for an answer, I found the same
problem that others also have, but nobody had an answer. I installed also
under Windows XP, there it works perfectly with the same installation
software.
Checked at the MS-knowledge base, fix recommendations are more than 2 years
old, tried it anyway, still no luck. Changed USB ports, ran it as Windows XP
compatible, tried really everything, I am really at a loss. Hopefully
someone out there has/had the same problem and got it working? After 2 days
of trying I'm really getting..., well you know what I mean!
--
Just be happy and keep on smiling!
Regards
Pete

My System SpecsSystem Spec