How long has this been happening? It looks like a temporary mail
server problem. Charter is wrong. Just because webmail is working
does not mean their SMTP server is working.
--
Gary VanderMolen (MS-MVP WLM)
"hpartain" <hpartain@xxxxxx> wrote in message news:FDE78F20-DCC5-4FBB-876F-3A2C76B34034@xxxxxx
Quote:
>I just got a new dell and for two weeks my mail worked fine. I'm running
> vista home premium (32). Now I get this error when using my charter
> accounts...
>
> An unknown error has occurred. Subject 'test', Account: 'hpartain', Server:
> 'mail.charter.net', Protocol: SMTP, Server Response: '421 Service not
> available', Port: 25, Secure(SSL): No, Server Error: 421, Error Number:
> 0x800CCC67
>
> I can receive mail but cannot send. It does go to my outbox but it can be
> deleted. I downloaded the update that was recommended, but when it goes to
> install, I get a message that the update does not apply to my system.
> I called charter and since the webmail works fine, they say it's not them.
> I've got the pop3 and mail.charter.net where it should be, no ssl or auths
> checked, and no antivirus scanning emails.
> I've also got my web page emails routed through windows mail and have no
> problem sending or receiving those.
>
> What can I possibly do that I have not tried already??
>
> Thanks for your help,
> H
>
>