Thanks Cal Bear, we had a similar problem and I knew straight away where to
look - and it worked for us too!.
--
Rob Healy
email Rob.Healy@xxxxxx
"vanilla" wrote:
Quote:
> Thanks, Cal Bear ... I tried the instructions given in KB 314060 and it
> worked. After a restart, my CD/DVD drive appeared in My Computer and the
> little Burn icon has returned to the appropriate place on Menu bars. I could
> not understand why it took so long after I had deleted Roxio for the drive
> to disappear ... oh, well ... all is well and the fix works ... that is what
> matters ... thanks to all who post here with solutions! ... vanilla
>
>
> "Cal Bear '66" <xxx@xxxxxx> wrote in message
> news:uy$pMec2HHA.1484@xxxxxx Quote:
> > It seems to be happening since the release of Vista in January fairly
> > frequently. It also happened during the Release Candidates. It seems to be
> > mostly caused by Nero, Roxio and iTunes. And with other unknown causes
> > too. I have been very lucky with Vista, and have had no problems at all
> > with CD/DVD drives or USB devices. I don't think that any of the Windows
> > Updates are related to this problem. And this solution does not always
> > solve the problem, although it does seems to work about 99% of the time.
> >
> > Good luck, and I hope it works for you.
> >
> > --
> > I Bleed Blue and Gold
> > GO BEARS!
> >
> >
> > "vanilla" <vanilla@xxxxxx> wrote in message
> > news:%23d8FX%23Y2HHA.5992@xxxxxx Quote:
> >> Cal Bear ... thanks for the link and for mentioning that it will work in
> >> Vista also ... but I was wondering ... I started noticing a lot of posts
> >> about people losing their CD/DVD drives after July 26th ... maybe these
> >> posts have been steady all along since January ... At first I thought I
> >> lost my CD/DVD drive because I had uninstalled Roxio ... but I checked my
> >> notes and that was many weeks ago ...
> >>
> >> Has this been happening since January and I just didn't notice or did
> >> something happen recently that affected a lot of people? It is very
> >> possible this has been happening all along and because it didn't affect
> >> me, I wasn't paying attention.
> >>
> >> I guess I'm just trying to make sense out of why I suddenly lost my
> >> CD/DVD drive ... did we all click the wrong button or key combo? Look at
> >> the moon wrong? (g) ... baffled ... vanilla
> >>
> >>
> >> "Cal Bear '66" <xxx@xxxxxx> wrote in message
> >> news:e8m6G5T2HHA.5380@xxxxxx
> >>> Try this (same for Vista):
> >>>
> >>> http://support.microsoft.com/default.aspx/kb/314060
> >>>
> >>> --
> >>> I Bleed Blue and Gold
> >>> GO BEARS!
> >>>
> >>>
> >>> "Tim" <tim@xxxxxx> wrote in message
> >>> news:u93AhYT2HHA.4400@xxxxxx
> >>>> Michael wrote:
> >>>>> I tried to burn a disc in itunes and itunes said software or driver is
> >>>>> missing. I'm getting an error code of 31?. I've tried system
> >>>>> restore, uninstalling itunes all useless. If I put either a cd or dvd
> >>>>> in the drive they are not recognised. The device is a HL-DT-ST
> >>>>> DVD-+RW GSA-H21N. any help in locating a driver and removing the old
> >>>>> would be greatly appreciated!!!!
> >>>> Check this out: http://support.microsoft.com/kb/314060
> >>>>
> >>>> Tim
> >>>
> >>>
> >>>
> >> > >
> >
> > >
>