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Old 01-11-2008   #2 (permalink)
f/fgeorge


 
 

Re: Unable to log in to Vista

On Fri, 11 Jan 2008 07:01:01 -0800, Grant - CNW Tech
<CNWtech@xxxxxx> wrote:
Quote:

>Have Vista Ultimate (upgraded from Home Premium 6 months ago).
>Has been working with no problems. Today, go to log in and the account
>userid and password are not accepted... incorrect username or password. The
>information entered is correct... and it is not an issue with the CAPS LOCK!
>No recent changes to the system... ie. no password change, no issues with
>shutdown, etc.. Unfortunately... now I can not log into the system. Login
>has changed stating a NEW option to RESET PASSWORD... strange... it is as if
>the user's credentials have somehow been tampered with or corrupted.
>
>In Windows XP you could press CTRL-ALT-DEL to get traditional login.
>Is this gone in Vista?
>
>I also see that the default Administrator account is disabled by default...
>
>I see there are some references on this forum for password reset as well as
>on knowledgebase for Vista...
>
>The only thing I can think of as to what has caused this problem is Vista
>corruption or malware. Unfortunately do NOT have another Administrator
>account defined on the laptop... also do NOT have RESET disk for user account.
>
>
>Any suggestions to resolving this problem?
>1. System restore... with Vista DVD ?
>2. Safe mode... ?
>3. Rebuild?
>4. Other?
>
>Thanks!
Restart the pc pressing F8 and then go into safe mode and you can
change the admin password from there.
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