Vista Forums - View Single Post - Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work

01-13-2008

Have you tried right clicking the install file and selecting "run as
administrator"?
--
Paul

"Pete" wrote:

Quote:

> (Sorry, I had posted this twice already, to the wrong subject, my mistake!)
>

Quote:

> > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
> > There are quite a few people with exactly the same problem.
> > When I start the "Fingerprint registration wizard', I get the following
> > message:
> > "Error Invalid class string. Suspect installation problem." I have
> > un-installed, re-installed at least 10times. no luck.
> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
> > VISTA
> > Compatible).Mouse works just fine. I googled for an answer, I found the
> > same
> > problem that others also have, but nobody had an answer. I installed also
> > under Windows XP, there it works perfectly with the same installation
> > software.
> > Checked at the MS-knowledge base, fix recommendations are almost 2 years
> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
> > ports, ran it as Windows XP
> > compatible, tried really everything, I am really at a loss. Hopefully
> > someone out there has/had the same problem and got it working? After 2
> > days
> > of trying I'm really getting..., well you know what I mean!
> > Thanks for helping!
> > Peter F.

>
>
>
>

01-13-2008	#2 (permalink)
PaulB n/a posts	RE: Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint read Have you tried right clicking the install file and selecting "run as administrator"? -- Paul "Pete" wrote: Quote: > (Sorry, I had posted this twice already, to the wrong subject, my mistake!) > Quote: > > Hi, I am trying to get the Fingerprint Reader to work, but no luck! > > There are quite a few people with exactly the same problem. > > When I start the "Fingerprint registration wizard', I get the following > > message: > > "Error Invalid class string. Suspect installation problem." I have > > un-installed, re-installed at least 10times. no luck. > > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: > > VISTA > > Compatible).Mouse works just fine. I googled for an answer, I found the > > same > > problem that others also have, but nobody had an answer. I installed also > > under Windows XP, there it works perfectly with the same installation > > software. > > Checked at the MS-knowledge base, fix recommendations are almost 2 years > > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB > > ports, ran it as Windows XP > > compatible, tried really everything, I am really at a loss. Hopefully > > someone out there has/had the same problem and got it working? After 2 > > days > > of trying I'm really getting..., well you know what I mean! > > Thanks for helping! > > Peter F. > > > >
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