Make sure the following iPod Update for Vista is installed:
http://support.microsoft.com/kb/936824/en-us
--
Andre
Blog:
http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"samantha" <samantha@xxxxxx> wrote in message
news:BFC73FBD-66B9-41C6-98F9-DC003CDFB28A@xxxxxx
Quote:
> am running vista 32 bit operating system with no service pack 2. my ipod
> will
> not sync with itunes i get message: ''This iPod cannot be used because the
> required software is not installed. Run the ITunes installer to remove
> iTunes, then install iTunes again''. I have done this repeatedly deleting
> with itunes uninstaller, then anything apple related in program files and
> temp files then reinstalling. was told by a ipod help person i needed
> service
> pack 2. it says on microsoft downloads it is only compatible with windows
> xp.
> is this compatible with vista? if not is there an alternative?