"Maria" <Maria@xxxxxx> wrote in message
news:11880235-09E0-49EC-B383-8F7803039C76@xxxxxx
Quote:
>I have a 32 bit Vista OS w/ a HP 6310 all in one printer. We use a router so
> both computers can use the printer and internet. My other computer is on XP.
> The printer and fax work for both computers but the scanner won't work w/
> vista. I get the message that no hp devices detected when I try open the
> solution center. I spent 2 hours of work time w/ an online hp tech but no
> help there..... Does anyone have a solution??? THANKS!
A little help Maria.
Which computer is the "Office Jet 6310" (you forgot to tell us the model) attached to?
Have you downloaded the Vista Drivers for this printer?