It is a HP OfficeJet 6310 all in one. I bought it last Fall. I installed
the disk for Vista that came with the printer. Hope that answered the
question. I'm not a computer guru.....
"Richard in AZ" wrote:
Quote:
>
> "Maria" <Maria@xxxxxx> wrote in message
> news:11880235-09E0-49EC-B383-8F7803039C76@xxxxxx Quote:
> >I have a 32 bit Vista OS w/ a HP 6310 all in one printer. We use a router so
> > both computers can use the printer and internet. My other computer is on XP.
> > The printer and fax work for both computers but the scanner won't work w/
> > vista. I get the message that no hp devices detected when I try open the
> > solution center. I spent 2 hours of work time w/ an online hp tech but no
> > help there..... Does anyone have a solution??? THANKS!
>
> A little help Maria.
> Which computer is the "Office Jet 6310" (you forgot to tell us the model) attached to?
> Have you downloaded the Vista Drivers for this printer?
>
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