many thanks for your help andre. it is greatly appreciated. the download
didnt work. the message says ''The update does not apply to your system''
even though i am downloading the option for 32-bit. i assume it is for vista
home premium? is there another download i can try?
"Andre Da Costa[ActiveWin]" wrote:
Quote:
> Make sure the following iPod Update for Vista is installed:
> http://support.microsoft.com/kb/936824/en-us
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>
> "samantha" <samantha@xxxxxx> wrote in message
> news:BFC73FBD-66B9-41C6-98F9-DC003CDFB28A@xxxxxx Quote:
> > am running vista 32 bit operating system with no service pack 2. my ipod
> > will
> > not sync with itunes i get message: ''This iPod cannot be used because the
> > required software is not installed. Run the ITunes installer to remove
> > iTunes, then install iTunes again''. I have done this repeatedly deleting
> > with itunes uninstaller, then anything apple related in program files and
> > temp files then reinstalling. was told by a ipod help person i needed
> > service
> > pack 2. it says on microsoft downloads it is only compatible with windows
> > xp.
> > is this compatible with vista? if not is there an alternative?
>
>
>