The first thing you need to do is look at the receipt.
What price is shown on the receipt?
And what is the description of the product on the receipt.
Retail or OEM, probably retail.
Did you get what you paid for?
Not necessarily what you wanted.
You will probably need to purchase the full version again since Comp
USA is gone and you waited so long.
If the box was misleading, you should have made that determination
long ago.
You are probably past any reasonable time.
Contact Microsoft and if no satisfaction, your only alternative may
require a lawyer.
My Ultimate upgrade case has Upgrade clearly on the top left front in
white letters in a red box and similar on the side.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
"Raffie" <Raffie@xxxxxx> wrote in message
news:12DCF904-24F7-4D36-AD02-B74FEB58B58B@xxxxxx
Quote:
>I bought this last year when CompUSA was closing its store in
>Lynnwood, Wa.
> All versions of Vista had the red lettering on the box UPGRADE
> except
> Ultimate.
>
> I looked over the box and bought it.
>
> Since I was waiting for the patches I never installed it till 2
> weeks ago.
> To my suprise it was the UPGRADE, on the side of the box in small
> white
> lettering was "This is upgrade only version."
> I wanted full version and not upgrade.
>
> Who at MS could I contact about getting the full version?