"Raffie" wrote:
Quote:
> I bought this last year when CompUSA was closing its store in Lynnwood, Wa.
> All versions of Vista had the red lettering on the box UPGRADE except
> Ultimate.
>
> I looked over the box and bought it.
>
> Since I was waiting for the patches I never installed it till 2 weeks ago.
> To my suprise it was the UPGRADE, on the side of the box in small white
> lettering was "This is upgrade only version."
> I wanted full version and not upgrade.
>
> Who at MS could I contact about getting the full version?
Raffie,
If the price you paid for your retail Ultimate was substantially less
than what a FULL retail product sold for at the time why did you not look
more closely at the box? Why didn't you ask the sales clerk if it was a full
or upgrade?
I agree that many things on a product are subject to "fine print" but
this has been the case for decades. You need to pay closer attention in the
future regarding anything you purchase.
I didn't have any trouble whatsoever when I went to a retail store to
buy Vista Ultimate. I could clearly see the "Upgrade" listed on the box, just
as I could clearly see the listing for the "full" version.
Microsoft is not going to give you a product you did not pay for. You
paid for the upgrade, not the full version.
Have a nice day.
C.B.