Checked and was working ok. Tried stopping and restarting but printer still
not recognised.
Paul
"Alan Morris [MSFT]" <alanmo@xxxxxx> wrote in message
news:umlvTuTWIHA.3556@xxxxxx
Quote:
> it sounds like the print spooler service is not running.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Paul H" <paulnospam@xxxxxx> wrote in message
> news:84D3D9A9-40C0-45C8-AAA9-38A600D0A60B@xxxxxx Quote:
>>I am currently running Vista Home Premium x64. I have a HP PSC 1610 and a
>>Samsung ML-4600 printer, both of which were working ok with vista until
>>recently. When switching either of the printers on, vista prompted that
>>it was installing new devices, even through they had been previously
>>installed and working ok. Each time vista says that it cannot find the
>>drivers and prompts me to use the drivers that were supplied. I have
>>downloaded the latest vista compatible drivers from the manufacturers
>>website, but it still does not recognise the printer and says installation
>>failed. Both printers have now disappeared from the printers control
>>panel.
>>
>> Any help would be appreciated
>>
>> Paul
>
>