Vista Forums - View Single Post

01-20-2008

Thanks for your help anyway Michael.
All the best.

Susan.

"MICHAEL" wrote:

Quote:

> Susan,
>
> Wish I could be of more of assistance.
> I should have probably directed you to
> the one of the Office newsgroups earlier.
>
> I see from your headers you're using the
> web interface Discussion groups.
>
> Try asking for help in one of these groups;
> http://www.microsoft.com/office/comm...&lang=en&cr=US
>
> http://www.microsoft.com/office/comm...&lang=en&cr=US
>
>
> Take care,
>
> Michael
>
> "Susan" <Susan@xxxxxx> wrote in message
> news:5CE5D269-E059-4FC3-B608-AA2C0F9240E1@xxxxxx

Quote:

> > Hello Again Michael,
> >
> > I have done the diagnotic test that you suggested and there are no problems
> > showing up at all with that. The files in question have been imported from my
> > X.P. computer to my Vista computer. My Vista computer is new and came with
> > the Vista programme ready installed. It's interesting to note that I have had
> > no problem closing the programme after editing text when I have been dealing
> > with common or garden text.
> > It's when I use the Word Art! The problem occurs with the same paragraphs of
> > text each time. Strangely when I am editing SMALL text and have used the
> > Shape fill and Shape outline, the programme will then not Close down or Save.
> > Anyway I'm off to bed now. It's bedtime here in the U.K.
> >
> > Thanks for your help - Susan.
> >
> >
> > "MICHAEL" wrote:
> >

Quote:

> >> Susan,
> >>
> >> You're welcome. I wish we could get this fixed.
> >> I'm almost out of ideas.
> >>
> >> Go into "All Programs" in the Start Menu.
> >> Find the Microsoft Office folder. Then look in the
> >> Microsoft Tools folder for "Microsoft Office Diagnostics"
> >> Run it and see what it does.
> >>
> >> The only other option is to try and reinstall Office.
> >>
> >> I'll be out the rest of the day, post back and
> >> let me know what happens. I will check back later.
> >>
> >> Oh, are these newly created documents? Or, did you
> >> import them from another computer or a disc, maybe?
> >> Is this on a clean install of Vista or an Upgrade install?
> >> Clean install of Office or an upgrade from Office 2003?
> >>
> >>
> >> Take care,
> >>
> >> Michael
> >>
> >> "Susan" <Susan@xxxxxx> wrote in message
> >> news:FAA9ED6D-132B-4EF6-BC50-03549A3E8451@xxxxxx
> >> >
> >> > Michael,
> >> >
> >> > Have just opened my files and all I get now on each one is a blue blank
> >> > screen, so have gone right back and unchecked the box, it's the only way I
> >> > know to get back into my files.
> >> >
> >> > Thanks Again - Susan,
> >> >
> >> > "Susan" wrote:
> >> >
> >> >> Hello Michael,
> >> >>
> >> >> Have done that and checked the box, applied and o.k.d it and then went in to
> >> >> it again to see if the setting had held at that, and it has. I will now go
> >> >> into one of my Word documents. (One that I know won't let me shut down when I
> >> >> have performed two or three particular tasks on it) Will let you know how I
> >> >> get on.
> >> >>
> >> >> Thank you for your time - Susan.
> >> >>
> >> >> "MICHAEL" wrote:
> >> >>
> >> >> > Well, alright.
> >> >> >
> >> >> > Type, "winword" into the Start Menu's search bar.
> >> >> > Right-click the result at the top, click "Properties".
> >> >> >
> >> >> > Now, go to the "Compatibility" tab.
> >> >> > "Privilege Level"
> >> >> > Check, "Run this program as an administrator"
> >> >> >
> >> >> >
> >> >> > -Michael
> >> >> >
> >> >> > "Susan" <Susan@xxxxxx> wrote in message
> >> >> > news:4EEEAE68-C6CA-4790-9EAF-A748928C00B7@xxxxxx
> >> >> > > O.K. MICHAEL have just done that but the box will not let me tick it. It's
> >> >> > > sort of fogged over and it's the other box that has the tick in it.
> >> >> > > Thanks - Susan.
> >> >> > >
> >> >> > > "MICHAEL" wrote:
> >> >> > >
> >> >> > >> Okay. Right-click the Word icon again.
> >> >> > >> This time, go to the "Shortcut" tab.
> >> >> > >> You'll see "Advanced", click it.
> >> >> > >> Check "Run as administrator".
> >> >> > >>
> >> >> > >>
> >> >> > >> -Michael
> >> >> > >>
> >> >> > >> "Susan" <Susan@xxxxxx> wrote in message
> >> >> > >> news:EB099241-4277-4DBC-B2A1-1385A0CCA7FD@xxxxxx
> >> >> > >> > Michael,
> >> >> > >> >
> >> >> > >> > Could you please tell me what a Word executable is? I have right clicked the
> >> >> > >> > Word icon and gone into properties but can't see a compatibility tab.
> >> >> > >> >
> >> >> > >> > Thanks - Susan.
> >> >> > >> >
> >> >> > >> > "MICHAEL" wrote:
> >> >> > >> >
> >> >> > >> >> Right-click the Word executable, click properties.
> >> >> > >> >> Go the "Compatibility" tab.
> >> >> > >> >> Down towards the bottom, "Privilege Level",
> >> >> > >> >> check "Run this program as an administrator".
> >> >> > >> >>
> >> >> > >> >>
> >> >> > >> >> -Michael
> >> >> > >> >>
> >> >> > >> >> "Susan" <Susan@xxxxxx> wrote in message
> >> >> > >> >> news:18F3AE63-E26B-4DFB-9DEA-C50DBE02C1E6@xxxxxx
> >> >> > >> >> > Thanks, "here@xxxxxx", have just tried what you suggested and the error message
> >> >> > >> >> > has popped up again and I have had to shut down and re-start the computer
> >> >> > >> >> > again.
> >> >> > >> >> > So no luck. Thanks for your help anyway
> >> >> > >> >> > Susan.
> >> >> > >> >> >
> >> >> > >> >> > "here@xxxxxx" wrote:
> >> >> > >> >> >
> >> >> > >> >> >> "Susan" <Susan@xxxxxx> wrote in message
> >> >> > >> >> >> news:4E2AD73F-9C48-449A-B7F0-21DF5D69E921@xxxxxx
> >> >> > >> >> >> > Hi,
> >> >> > >> >> >> >
> >> >> > >> >> >> > When I edit my previously saved documents in WORD and then click the X,
> >> >> > >> >> >> > many
> >> >> > >> >> >> > times the programme will not close and this message comes up.
> >> >> > >> >> >> >
> >> >> > >> >> >> > 'Microsoft Office Word'
> >> >> > >> >> >> >
> >> >> > >> >> >> > 'Word cannot complete the save due to a file permission error.'
> >> >> > >> >> >> >
> >> >> > >> >> >> > The only way I can close the document is to switch the computer off and
> >> >> > >> >> >> > back
> >> >> > >> >> >> > on again. Unfortunately all the work that I had done prior to closing the
> >> >> > >> >> >> > file is not saved. Does anyone have a solution to this please?
> >> >> > >> >> >> >
> >> >> > >> >> >> > Thanks - Susan
> >> >> > >> >> >>
> >> >> > >> >> >>
> >> >> > >> >> >> Instead of clicking the red X, which closes the program, click the SAVE
> >> >> > >> >> >> button near the top left first, then After it saves you can close it.
> >> >> > >> >> >>
> >> >> > >> >> >>
> >> >> > >> >> >>
> >> >> > >> >>
> >> >> > >>
> >> >> >
> >>

>

01-20-2008	#17 (permalink)
Susan n/a posts	Re: WORD 2007 Thanks for your help anyway Michael. All the best. Susan. "MICHAEL" wrote: Quote: > Susan, > > Wish I could be of more of assistance. > I should have probably directed you to > the one of the Office newsgroups earlier. > > I see from your headers you're using the > web interface Discussion groups. > > Try asking for help in one of these groups; > http://www.microsoft.com/office/comm...&lang=en&cr=US > > http://www.microsoft.com/office/comm...&lang=en&cr=US > > > Take care, > > Michael > > "Susan" <Susan@xxxxxx> wrote in message > news:5CE5D269-E059-4FC3-B608-AA2C0F9240E1@xxxxxx Quote: > > Hello Again Michael, > > > > I have done the diagnotic test that you suggested and there are no problems > > showing up at all with that. The files in question have been imported from my > > X.P. computer to my Vista computer. My Vista computer is new and came with > > the Vista programme ready installed. It's interesting to note that I have had > > no problem closing the programme after editing text when I have been dealing > > with common or garden text. > > It's when I use the Word Art! The problem occurs with the same paragraphs of > > text each time. Strangely when I am editing SMALL text and have used the > > Shape fill and Shape outline, the programme will then not Close down or Save. > > Anyway I'm off to bed now. It's bedtime here in the U.K. > > > > Thanks for your help - Susan. > > > > > > "MICHAEL" wrote: > > Quote: > >> Susan, > >> > >> You're welcome. I wish we could get this fixed. > >> I'm almost out of ideas. > >> > >> Go into "All Programs" in the Start Menu. > >> Find the Microsoft Office folder. Then look in the > >> Microsoft Tools folder for "Microsoft Office Diagnostics" > >> Run it and see what it does. > >> > >> The only other option is to try and reinstall Office. > >> > >> I'll be out the rest of the day, post back and > >> let me know what happens. I will check back later. > >> > >> Oh, are these newly created documents? Or, did you > >> import them from another computer or a disc, maybe? > >> Is this on a clean install of Vista or an Upgrade install? > >> Clean install of Office or an upgrade from Office 2003? > >> > >> > >> Take care, > >> > >> Michael > >> > >> "Susan" <Susan@xxxxxx> wrote in message > >> news:FAA9ED6D-132B-4EF6-BC50-03549A3E8451@xxxxxx > >> > > >> > Michael, > >> > > >> > Have just opened my files and all I get now on each one is a blue blank > >> > screen, so have gone right back and unchecked the box, it's the only way I > >> > know to get back into my files. > >> > > >> > Thanks Again - Susan, > >> > > >> > "Susan" wrote: > >> > > >> >> Hello Michael, > >> >> > >> >> Have done that and checked the box, applied and o.k.d it and then went in to > >> >> it again to see if the setting had held at that, and it has. I will now go > >> >> into one of my Word documents. (One that I know won't let me shut down when I > >> >> have performed two or three particular tasks on it) Will let you know how I > >> >> get on. > >> >> > >> >> Thank you for your time - Susan. > >> >> > >> >> "MICHAEL" wrote: > >> >> > >> >> > Well, alright. > >> >> > > >> >> > Type, "winword" into the Start Menu's search bar. > >> >> > Right-click the result at the top, click "Properties". > >> >> > > >> >> > Now, go to the "Compatibility" tab. > >> >> > "Privilege Level" > >> >> > Check, "Run this program as an administrator" > >> >> > > >> >> > > >> >> > -Michael > >> >> > > >> >> > "Susan" <Susan@xxxxxx> wrote in message > >> >> > news:4EEEAE68-C6CA-4790-9EAF-A748928C00B7@xxxxxx > >> >> > > O.K. MICHAEL have just done that but the box will not let me tick it. It's > >> >> > > sort of fogged over and it's the other box that has the tick in it. > >> >> > > Thanks - Susan. > >> >> > > > >> >> > > "MICHAEL" wrote: > >> >> > > > >> >> > >> Okay. Right-click the Word icon again. > >> >> > >> This time, go to the "Shortcut" tab. > >> >> > >> You'll see "Advanced", click it. > >> >> > >> Check "Run as administrator". > >> >> > >> > >> >> > >> > >> >> > >> -Michael > >> >> > >> > >> >> > >> "Susan" <Susan@xxxxxx> wrote in message > >> >> > >> news:EB099241-4277-4DBC-B2A1-1385A0CCA7FD@xxxxxx > >> >> > >> > Michael, > >> >> > >> > > >> >> > >> > Could you please tell me what a Word executable is? I have right clicked the > >> >> > >> > Word icon and gone into properties but can't see a compatibility tab. > >> >> > >> > > >> >> > >> > Thanks - Susan. > >> >> > >> > > >> >> > >> > "MICHAEL" wrote: > >> >> > >> > > >> >> > >> >> Right-click the Word executable, click properties. > >> >> > >> >> Go the "Compatibility" tab. > >> >> > >> >> Down towards the bottom, "Privilege Level", > >> >> > >> >> check "Run this program as an administrator". > >> >> > >> >> > >> >> > >> >> > >> >> > >> >> -Michael > >> >> > >> >> > >> >> > >> >> "Susan" <Susan@xxxxxx> wrote in message > >> >> > >> >> news:18F3AE63-E26B-4DFB-9DEA-C50DBE02C1E6@xxxxxx > >> >> > >> >> > Thanks, "here@xxxxxx", have just tried what you suggested and the error message > >> >> > >> >> > has popped up again and I have had to shut down and re-start the computer > >> >> > >> >> > again. > >> >> > >> >> > So no luck. Thanks for your help anyway > >> >> > >> >> > Susan. > >> >> > >> >> > > >> >> > >> >> > "here@xxxxxx" wrote: > >> >> > >> >> > > >> >> > >> >> >> "Susan" <Susan@xxxxxx> wrote in message > >> >> > >> >> >> news:4E2AD73F-9C48-449A-B7F0-21DF5D69E921@xxxxxx > >> >> > >> >> >> > Hi, > >> >> > >> >> >> > > >> >> > >> >> >> > When I edit my previously saved documents in WORD and then click the X, > >> >> > >> >> >> > many > >> >> > >> >> >> > times the programme will not close and this message comes up. > >> >> > >> >> >> > > >> >> > >> >> >> > 'Microsoft Office Word' > >> >> > >> >> >> > > >> >> > >> >> >> > 'Word cannot complete the save due to a file permission error.' > >> >> > >> >> >> > > >> >> > >> >> >> > The only way I can close the document is to switch the computer off and > >> >> > >> >> >> > back > >> >> > >> >> >> > on again. Unfortunately all the work that I had done prior to closing the > >> >> > >> >> >> > file is not saved. Does anyone have a solution to this please? > >> >> > >> >> >> > > >> >> > >> >> >> > Thanks - Susan > >> >> > >> >> >> > >> >> > >> >> >> > >> >> > >> >> >> Instead of clicking the red X, which closes the program, click the SAVE > >> >> > >> >> >> button near the top left first, then After it saves you can close it. > >> >> > >> >> >> > >> >> > >> >> >> > >> >> > >> >> >> > >> >> > >> >> > >> >> > >> > >> >> > > >> >
My System Specs