THANK YOU! That was the answer. Installed that hotfix and those two items
and I am sure allot more fell into place. I was able to install one of my
network printers with no problem at all, and it installed both of my thumb
drives!
Thanks again!
...Chip..
"Alan Morris [MSFT]" <alanmo@xxxxxx> wrote in message
news:OKGn1meXIHA.5784@xxxxxx
Quote:
> You need to install the setup fix. The issue you are experiencing is not
> a printing issue even though what you first notice were no print drivers,
> all drivers included in Vista on the machine are impacted.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Charles Shapiro" <cshapiro2@xxxxxx> wrote in message
> news:5B7182E5-330B-4C67-8B31-2569ADA5D4CF@xxxxxx Quote:
>> Its gets better. I download that hot fix (have not installed it yet).
>> There are more problems. This operating systems appears to be missing
>> ALL drivers. I tried to install the printer locally last night, it went
>> to Windows Update (where it could not find the driver). This morning
>> while trying something else I found on the MS KB, (kbprint KB158356). I
>> inserted two different thumb drives and it won't install those either,
>> again it just wants to go to Windows Update where it didn't find the
>> drivers. XP has the drivers for both of these thumb drives (I just used
>> them yesterday at work with no problem). The only time I ever had to
>> download a driver for 1 of these thumb drives when I was using it with
>> WIN98!
>>
>> Can I do a repair like I could with XP? Can I use MY Vista Ultimate DVD
>> to repair this Vista Business installation? Doesn't the DVD have ALL
>> versions on it?
>>
>> Thanks.
>>
>> ..Chip..
>>
>>
>> "Alan Morris [MSFT]" <alanmo@xxxxxx> wrote in message
>> news:%23hBN$sFXIHA.5984@xxxxxx Quote:
>>> You will need the system setup files that fix the problem
>>>
>>>
>>>
>>> Call Microsoft for the QFE. There is not a charge for this bug fix.
>>>
>>> This will fix the issue when the printer manufacturer model page only
>>> contains a few models. I think another symptom is the USB device will
>>> not
>>> automatically install inbox drivers.
>>>
>>>
>>>
>>> Error message when you try to install a new hardware device in Windows
>>> Vista: "Windows encountered a problem installing the driver software for
>>> your device"
>>>
>>> http://support.microsoft.com/kb/937187
>>>
>>>
>>>
>>>
>>>
>>> --
>>> Alan Morris
>>> Windows Printing Team
>>> Search the Microsoft Knowledge Base here:
>>> http://support.microsoft.com/search/?adv=1
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>> "Charles Shapiro" <cshapiro2@xxxxxx> wrote in message
>>> news:AE7E1AD1-FD9E-4ADA-99A5-E6F6503F997E@xxxxxx
>>>> Unless I am missing something on that link you provided it says the
>>>> drivers are built into Vista and gives no link to download them.
>>>>
>>>> "Chuck" <cdkuder@xxxxxx> wrote in message
>>>> news:%23rOqt$5WIHA.4808@xxxxxx
>>>>>I assume that the laptop has OEM vista installed, and is likely a non
>>>>>HP
>>>>> laptop.
>>>>> If so, you may find that some of the printer drivers found on the
>>>>> retail
>>>>> versions are missing.
>>>>> (At least, this has been a common problem in the past.)
>>>>> The URL below should get you to the correct page to select and
>>>>> download the
>>>>> needed drivers.
>>>>> http://h10025.www1.hp.com/ewfrf/wc/s...&lang=en&cc=us
>>>>>
>>>>> "Charles Shapiro" <cshapiro2@xxxxxx> wrote in message
>>>>> news:AF175F6F-6FA0-4B31-B3BF-70B665233317@xxxxxx
>>>>>> Hello.
>>>>>>
>>>>>> I am trying to get a Vista Laptop to print to a XP desktop. It
>>>>>> appears
>>>>>> instead of setting it up as a network printer, I install as local
>>>>>> printer
>>>>>> and use UNC naming(\\computername\printername) to connect to the
>>>>>> printer.
>>>>>> The problem I have it that Vista isn't consistent in it's add a
>>>>>> printer
>>>>>> wizard or there is something wrong with this laptop.
>>>>>>
>>>>>> On my Vista Ultimate when I go to add a printer I get a list of
>>>>> manufactures
>>>>>> and models. On this laptop with Vista Business, the wizard looks the
>>>>>> same
>>>>>> but never shows the list of manufactures or models. I have a choice
>>>>>> of
>>>>>> 'window update' or 'have disk'. Since there is no disk for an HP
>>>>>> printer
>>>>>> for Vista I choose 'window update', but it only has 5 Deskjet
>>>>>> printers and
>>>>>> none are the one I have (920c). I have installed two of the drives
>>>>>> from
>>>>>> this location and can get the printer to send a blank piece of paper
>>>>> (which
>>>>>> is good, it shows I have the connection to the network printer), I
>>>>>> just
>>>>> have
>>>>>> the wrong driver.
>>>>>>
>>>>>> 1. Tell me if this will work. Install the printer locally, then try
>>>>>> the
>>>>>> local port to connect to the printer and let it use the drivers it
>>>>>> used to
>>>>>> install it locally? OR
>>>>>>
>>>>>> 2. Insert my Vista Ultimate DVD when it asks if I have the disk and
>>>>>> make
>>>>> it
>>>>>> search the DVD for the driver. I guess I could do the same with the
>>>>> current
>>>>>> install as the drivers have to be there somewhere, don't they?
>>>>>>
>>>>>> Appreciate any help to get this printer online.
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>> ..Chip..
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>> >> >
>