brummyfan

Hi PaulB
Thank you for the information and I will look into it, but I am not sure my Acer Aspire laptop model 5612 has all this facility and when I looked in the User Manual Guide I couldn't see any of these pages in it. They have only two options of backing up files and settings but the third option of backing up the factory settings missing. I suppose they want me to use "system restore" facility to recover if anything goes wrong. However I have requested some help from Acer and I hope they will come back to me and if I find out the solution I'll certainly report back. Thanks again for your time and effort.