Hi Poppy,
I am having the same problem and it is very frustrating, I have an HP
printer and HP blames Microsoft, I contacted Microsoft but they said I have
to either pay the fee for them to tell me what's wrong or I can go to my
computer manufacturer and ask them for help, either way there is NO help
anywhere, no one seems to know how to fix this..I have spent almost 2 hours
looking for an answer in the Windows Vista Community postings but no one has
posted how to fix this problem..sorry I'm just extremely frustrated.
"Poppy" wrote:
Quote:
> I've been struggling with this for some time now.
>
> The computer is a Toshiba laptop with Vista Home Premium. It prints to the
> USB connected Brother printer with no problem from Word, Excel, Firefox, etc.
> However, it is unable to print HTML documents from either IE7 or Outlook
> (plain text emails in Outlook do print fine)
>
> There is no response when I select "Print" in IE7. No error, no document
> spooled to the printer. This is consistent no matter which printer I select
> as the default printer. When I select "Print Preview", the print preview
> window opens, but no document is displayed.
>
> I have:
> - installed an updated, Vista compatible driver for the primary printer
> - installed all available updates for IE
> - changed Outlook to display messages as plain text - which is a work-around
> only
> - disabled UAC
> - disabled "Protected Mode" in IE
> - Run IE as administrator
>
> So far, nothing has fixed the problem. Has anyone else encountered this? I'm
> seeing a lot of printing problems with Vista, but very few that don't spool a
> document or display an error.
>
>
>