Vista Forums - View Single Post - can't right click on delete folder and delete all of the messages

**Brink** · 01-27-2008

Quote: Originally Posted by Toni

How can I avoid having to delete messages one at a time in the delete folder,
I usually can delete all the messages at once on other computers?

Hi Toni,

You may have a stuck message in the folder. This will show you how to fix the stuck undeletable email message problem:

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.

Windows Mail problems

Have a great day,
Shawn

01-27-2008	#2 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,038 posts	Re: can't right click on delete folder and delete all of the messages Quote: Originally Posted by Toni How can I avoid having to delete messages one at a time in the delete folder, I usually can delete all the messages at once on other computers? Hi Toni, You may have a stuck message in the folder. This will show you how to fix the stuck undeletable email message problem: Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder. Windows Mail problems Have a great day, Shawn
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