Install the printer software BEFORE connecting the printer to the notebook.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"DogmaDot" <DogmaDot@xxxxxx> wrote in message
news:1A88E6B3-5228-464F-8A01-4E9DC3F0D4C5@xxxxxx
Quote:
>I have an INSPIRON laptop with VISTA. I am trying to install an HP 460
> printer.
> My granddaughter will use this in high school as she has learning
> problems.
> The
> computer is ours, but the school provided the printer. I have installed
> the
> printer
> with some difficulty. When I try to print a word document, I get an
> error.
>
> I successfully installed the same printer to my Dell PRECISION 6300 and
> was
> able
> to print.
>
> I suspect that VISTA may be the problem, but am not sure. Any sage advice
> for
> a stumped grammy???????