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Old 01-31-2008   #7 (permalink)
Alan Morris [MSFT]
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Re: Duplex printing bug head to toe - HP printer

HP has to provide the updated driver, they wrote the drivers that are
included in Vista.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"GKWhite" <GKWhite.342hjd@xxxxxx> wrote in message
news:GKWhite.342hjd@xxxxxx
Quote:

>
> I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> each of which has a two-sided (duplex) printing attachment. However,
> when printing using a new Dell notebook running Vista Home Premium, I
> cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> print menus). I can print on both sides of the paper by MANUALLY
> reinserting the paper. I was told by HP that "a patch is being worked
> on by Microsoft", but cannot find any info about it. I'm thoroughly
> disgusted. Can anyone provide any assitance?
>
>
> --
> GKWhite
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