Vista Forums - View Single Post - Can't delete emails from sent, inbox, delete box

**Brink** · 01-31-2008

Quote: Originally Posted by Tim

Could anyone help me delete message from my email. The page states " Message
could not be displayed." I try to delete the message and it states "An
unknown error has occured. Please advise me how to get rid of the emails

Thanks in advance
Tim

Hi Tim,

This will help show you how to fix the stuck undeletable email message problem.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.

Windows Mail problems

Have a great day,
Shawn

01-31-2008	#3 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: Can't delete emails from sent, inbox, delete box Quote: Originally Posted by Tim Could anyone help me delete message from my email. The page states " Message could not be displayed." I try to delete the message and it states "An unknown error has occured. Please advise me how to get rid of the emails Thanks in advance Tim Hi Tim, This will help show you how to fix the stuck undeletable email message problem. Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder. Windows Mail problems Have a great day, Shawn
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