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Old 02-01-2008   #8 (permalink)


 
 

Re: Can't delete emails from sent, inbox, delete box


"avalonx" <avalonx.343ys1@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:avalonx.343ys1@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> A number of users are experiencing problems with Windows Mail and
> deleting messages from the Inbox and Outbox. The message will first
> become unviewable in the reading pane and will then generate an error
> when you try to delete it. This is usually caused by a corrupt
> mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow
> these steps:
> 1. Back up the email you wish to keep. While rebuilding the mailstore
> shouldn't result in any loss of email, it is always better to be safe.
>
> 2. Close Windows Mail.
>
> 3. Click the Start Button and select Computer.
>
> 4. Navigate to C:\Users\your
> username/AppData/Local/Microsoft/WindowsMail.
>
> 5. Delete WindowsMail.MSMessageStore.
>
> 6. Open the Backup directory.
>
> 7. Open the new directory.
>
> 8. Delete WindowsMail.MSMessageStore.
>
> 9. Open Windows Mail to rebuild the mailstore database.
>
> You should now be able to view and delete the problematic message(s).
>
> I found this on tech -recipes website,Hope it works,
>
>
> --
> avalonx
> Posted via http://www.vistaheads.com
>
Looks like you haven't found this fix, which usually works faster:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.


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