Support does not live here for Microsoft.
Do you get any errors when you attempt to reinstall the drivers?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"Looking for Help" <LookingforHelp@xxxxxx> wrote in
message news:4FA87BE1-7702-4406-8E00-94479A687FD6@xxxxxx
Quote:
>I agree with Archie922 that the information provided by Alan Morris is not
>a
> solution because the DOT4_001 does not go away when the printer is
> removed.
> This port for my HP1200 was created when I connected the printer USB cable
> to
> the USB port. I have removed everything I can think of related to this
> printer but it will not reinstall. BTW I am using Vista Home Premium.
> --
> Where is Microsoft Help when there product does not work?
>
>
> "Alan Morris [MSFT]" wrote:
> Quote:
>> PnP created the ports. Unplug the device and reboot. They will go away
>> eventually but the PnP setup process performs this function not the
>> spooler.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Archie922" <Archie922@xxxxxx> wrote in message
>> news:B6F0D7C2-7D26-44F6-AC0B-512291AB3BFE@xxxxxx Quote:
>> > Running Vista Ultimate;I have removed several printers using the remove
>> > printer function through Control Panel; Although the printers no longer
>> > appear as being available, the ports assigned to them still appear. Now
>> > if
>> > I
>> > connect to one of those deleted printers, it is not automatically
>> > recognized.
>> >
>> > In the printer properties, the ports in questions are DOT4_001,
>> > DOT4_002,
>> > etc. When I try to delete them, I get an error message that the action
>> > is
>> > not
>> > supported.
>> >
>> > I am logged into the system as an administrator.
>> >
>> >
>> > Thanks
>>
>>
>>