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Old 02-02-2008   #7 (permalink)
davey_griffo
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Re: Adobe Photoshop Elements 6 & Adobe Premiere Elements 4

I have an answer.
Judging by the forums I visited, there are a lot of Vista users having
trouble with Elements 6.0, which does say on the box, it runs under Vista. I
suppose you only find out how many people have a problem when you have one
yourself, & go looking for an answer.

It's a long one, but I'll try to condense it as short as possible. It also
seems unlikely, but it worked for me.

Install as per the instructions: I took out as many running programs as I
could, even going into task manager & disabling any unnecessary processes. I
don't know if this mattered in the end, but I tried it anyway.

My advice here would be, if you don't know what it does, look it up or leave
it alone.

Restart your PC. Although when mine installed it didn't ask me to,
apparently a good install is supposed to, so I did it for good measure.

Right click the icon, & in the compatability tab, click "run this program as
administrator". It's a known issue, apparently, that Elements won't run under
Vista unless you are and admin type user, & you set it to run as admin. It
does say this in the readme.

Next, go to adobe's website, & into "downlaods ---> update"

As you won't find the file you're looking for there, do a search for:

Adobe Acrobat 8 licensing service update (Windows Vista
only) (it should be 486KB)

Unzip it, it doesn't matter where, but make sure you can find it :-)

Inside you'll find a file "InstAS.exe".

This may or may not work. The only way to know for sure is to run it in a
CMD box. If you get error messages it didn't work, & you'll need to do this:

Copy the "FNP_Act_Installer.dll" file into the parent directory, the one
these files are in, & create a new folder called "Licensing-Service Patch"
(no quotes) in the same folder. Copy the dll into this too.

When you run the "InstAS.exe" again (I'd run it from CMD just to be sure it
did something), it should complete.

I was told to expect it to "say something about anchoring and sit there for
3 to 4 minutes, then it will close", but this never happened to me, it ran &
instantly completed.

Now a reboot (again I'm not sure this was necessary, but I did it anyway) &
Elements should work.

DO NOT REMOVE THE RUN AS ADMIN CHECK. I did, & it didn't work. I put it back
& it was ok.

Hope this works for you Jorge.

If you have any trouble finding the Acrobat patch, mail me, & I'll send you
a copy.

davey_griffo@xxxxxx

Cheers!!
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