Is this the driver "cjr8300EN.exe" you downloaded?
http://downloads.lexmark.com/cgi-per...20Vista&target
Did you uninstall the old driver first?
Did you have the USB cable connected while installing? if so you did it
wrong.
While installing you must wait until the software instructs you to.
--
All the best,
SG
"Kay Clark" <rkayclark@xxxxxx> wrote in message
news:u72Q6qXaIHA.4172@xxxxxx
Quote:
>I have a Lexmark 8350 all-in-one printer. All the functions were working
>fine until end of last year when the scanning function stopped working. I
>contacted Lexmark regarding the problem through their online messaging. It
>was an online form that you fill out and they email you back. BUT they
>didn't email me back.
>
> So, yesterday I thought if I downloaded and reinstalled the printer driver
> maybe the scanning function would work. Well, now I have no printer at
> all!
>
> The driver downloaded okay and appeared to install okay but then Windows
> Vista became part of the equation. It of course found new hardware and was
> going through whatever steps it goes through to find new hardware drivers
> and hangs at a point and then the printer driver is not installed.
>
> I didn't have this problem when I initially installed the printer driver
> so why am I having it now and what can I do to get my printer operating
> again?
>
> I'm getting absolutely no help from Lexmark after contacting them again.
>
> Thanks for your help!
> Kay C.