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Old 02-09-2008   #2 (permalink)


 
 

Re: Trouble sending mail with Vista /Windows Mail


"John & Alice Dowdell" <jadowdell@xxxxxx> wrote in message
news:OEAlOXyaIHA.1188@xxxxxx
Quote:

> Below is the error message I receive intermittently when sending with my
> laptop using Vista / Windows Mail, I never have this problem when sending
> with my desktop which uses Windows XP / Outlook Express. Same ISP so I
> don't understand how it could be the settings and I have discussed this
> with my ISP months ago. It comes and goes ! Frustrating
> _______________________________________________________________________________________________________________________________________
>
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ( the email address ) Subject 'Fw: test',
> Account: 'pop.phnx.qwest.net', Server: 'pop.phnx.qwest.net', Protocol:
> SMTP, Server Response: '553 relaying denied.', Port: 25, Secure(SSL): No,
> Server Error: 553, Error Number: 0x800CCC79
>
This usually means you are using a connection to the server that crosses
from
one internet provider's equipment to another's before it gets to the server.
Such
connections to port 25 are often blocked to cause trouble for spammers, and
users aren't always told about changes in this blockage.

Check if Qwest allows you to use a different port instead:

http://www.qwest.com/internethelp/opsystems/windows/

These instructions were written for modem users, but should offer
some help to broadband users as well.


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