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Old 02-09-2008   #3 (permalink)
Mike Hall - MVP


 
 

Re: Cannot install office 2007 due to a 1402 eroor: the registry key..

"Frustrated Scott" <Frustrated Scott@xxxxxx> wrote in
message news:838F7190-0881-4906-8087-18F59A52C3FF@xxxxxx
Quote:

>I have attempted to install Office Professional Plus 2007and get this
>error:
>
> Microsoft Office Porfesional Plus 2007 encountered an error during setup.
>
> Error 1402. Setup cannot open the registry key
> UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
> [ermission to access the registry. (Paraphrase on the rest) Contact
> Microsoft for help
>
> I have been into the registry and found the this key I do not have
> permission to access it and after attempting to gain access I was still
> continually denied. Any and all help would be appreciated. Thank you.

Find the Office 'Setup' file on the installation media, right click on it
and try 'running as administrator, OR install Office while logged in to an
administrator profile..

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




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