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Old 02-09-2008   #2 (permalink)
Bob Anderson
Bob in Canada


  Bob Anderson is offline

Re: Outlook 2007 will not load, cannot access folders

Couple of problems addressed:

1) once I realized that the Mail folder is in the 32 bit program folder in the Control Panel. It was easy to fix some of the links and push the Exchange email to come-up in Off-line mode. This is due to a lack of Cisco VPN service for Vista based systems.

2) Retested and investigated with IT department for either updated Cisco VPN software or ability to use Cisco's SSL VPN which we have implemented world wide. Neither work with Vista and Cisco's only response if for their customers to upgrade their systems to AnyConnect. As a global company, we will not be doing that soon so will need to use HTML version to access corporate email.

Considering the importance and size of the business community that uses Cisco VPN products and the perceived desire by MS to get Vista into that market, one would think that they would bend over to ensure their customers were serviced well by one of them not requiring a major over-haul of their VPN service!

If anyone finds a ways to work around the VPN issue, would be greatly appreciative.

Cheers

Bob