View Single Post
Old 02-09-2008   #6 (permalink)
gerryf


 
 

Re: System Information - "Can't Collect Information"

Reading Mark's post above

In addition to
Windows Management Instrumentation

Are
Event Log
Remote Procedure Call (RPC)
also started?

If not, start them and try again


"microsvc" <microsvc@xxxxxx> wrote in message
newsD1C4991-B34A-40EB-AFBC-B4C44AD921DA@xxxxxx
Quote:

> Gerry, I followed your steps, and deleted those files, rebooted, yet the
> problem hasnt been resolved.
>
> "gerryf" wrote:
>
Quote:

>> This can result from the %SystemRoot%System32WbemRepository folder being
>> corrupt.
>>
>> Right click My Computer, and then click Manage.
>>
>> Under “Services and Applications”, right click Services, and then find
>> Windows Management Instrumentation service. Press the STOP link
>>
>> Now, Delete all of the files that are INSIDE the
>> %SystemRoot%System32WbemRepository folder. (usually
>> c:\windows\system32\wbemrespository (do not delete the folder
>>
>> Restart the computer. The files are recreated when the computer restarts.
>>
>> Try again
>>
>> "microsvc" <microsvc@xxxxxx> wrote in message
>> news:CF92243A-54D8-4ED0-A209-E247E1114648@xxxxxx
Quote:

>> > In my System Information screen, theres a message reading: "Can't
>> > Collect
>> > Information". cannot access the windows management Instrumentation
>> > Software.
>> > Windows management files may be moved or missing.
>> >
>> > Also as a result of this, the Control Panel/System window is missing
>> > the
>> > Rating, Processor and memory information. Suggestions?
>>
My System SpecsSystem Spec