Try installing in compatability mode for xp sp2
On Sun, 11 Nov 2007 22:57:33 -0600, protemp@xxxxxx
<protempcogeco.ca.2zx5mi@xxxxxx-mx.forums.net> wrote:
Quote:
>
>cplummer;412856 Wrote: Quote:
>> Hi
>>
>> I am having some problems installing a HP Deskjet 5940 under Windows
>> Vista.
>> I have run the install file for Windows Vista which I downloaded from
>> the HP
>> website this Installs the driver and some other HP software OK but it
>> gets
>> stuck at 96% and won't go any further so I have to restart my computer
>> to
>> exit the setup.
>>
>> When the computer restarts I can print documents ok but when I got to
>> access
>> the HP Solution Centre to change some settings. I get the following
>> error
>> message "No HP devices have been detected. Solution Center will close
>> now.".
>> I have contacted HP about this issue and was told several methods of
>> installing drivers which didn't solve the problem. There latest
>> solution now
>> has been to shift the blame to Microsoft and tell me to contact them. I
>> don't
>> belive it is a Microsoft problem but thought I should check on here to
>> make
>> sure and then I can get back to HP about it.
>>
>> Does anyone know a way of fixing this so that I can access the HP
>> Solution
>> Center?
>>
>> Thanks
>> Craig
>
>
>I am having the same problem with officejet pro L7580. Ran through many
>fixes with hp but nothing solves the problem.
>Please let me know if you find a solution.
>
>Thanks Sandy
>protemp@xxxxxx