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Old 01-20-2008   #7 (permalink)
StephenB
Guest


 

Re: update service not avaliable

You should be fine once you reinstall using the production version, Neal. The
beta and the production "talk to" different back ends, so the beta can never
update to production.
-steve

"Neal" <veener88@xxxxxx> wrote:
Quote:

>Thanks Stephen,
>
>I have a subscription thought October of this year so I am good there I just
>was running my beta software I thought I read that it would update to the
>final version via a download but I guess I read wrong. I will try what you
>said and go from there.
>
>Thanks,
>
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:4np4p3l6788fau7ajnpottk04bht48oiei@xxxxxx
Quote:

>> "Neal" <veener88@xxxxxx> wrote:
>>
Quote:

>>>Late night I got home turned on my PC and one care was red. I looked and
>>>it
>>>stated it could not update. So I was thinking just a server issue and let
>>>it go for the night. Today I am getting up and I am getting the same
>>>issue.
>>>I have tried to do the update manually but it will not start updating. I
>>>have
>>>
>>>Version: 2.0.2392.4
>>>Virus and spyware: 1.24.5335.0
>>>Firewall: 1.2.28.112
>>>
>>>I am running Vista Ultimate 64bit.
>>>
>>>Thanks,
>>>
>> You're running the beta, Neal. That environment was shut down last Monday,
>> 1/14.
>> You need to uninstall the beta and install the trial and subscribe -
>> http://onecare.live.com
>>
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx
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