David Walker <none@xxxxxx> wrote:
| Quote: |  | |
|
>StephenB <sboots@xxxxxx> wrote in
>news:avcpn317h9r0crut09u1qk43foj8grvk6n@xxxxxx:
> | Quote: | | | |
>> I apologize for posting an old link - that was the old FAQ post.
>>
>> How to reach support -
>> http://forums.microsoft.com/WindowsO...PostID=2421771
>> &SiteID=2 If it fails to validate your subscription, select the option
>> that you are using a trial or beta copy and you can proceed to email
>> support without validation once you've signed in.
>> -steve
>> --
>> Stephen Boots sboots@xxxxxx
>> Microsoft MVP - Windows Live
>> Windows Live OneCare Forum Moderator
>> http://forums.microsoft.com/windowso....aspx?siteid=2
>> | | | | | >
>I called OneCare Support, and they said sure, OneCare supports the
>Microsoft Antivirus API.
>
>However, that's not all that's required in order to use a macro in an
>encrypted Office 2007 file. OneCare, unlike Symantec and McAfee's
>offerings, doesn't support the method that Office 2007 uses to stream the
>content of a macro to the antivirus program to be checked for viruses.
>
>I got this last bit of info after opening a $255 support case with the
>Office team, and letting them work with the OneCare programmers.
>
>SO, if you're using OneCare, and you encrypt an Excel file (or a Word
>file), and that file has macros, Office 2007 will disable the macros ...
>there's no user-interface method to enable the macros. You can, however,
>make a registry hack that tells Office to not bother checking macros in
>encrypted files.
>
>I'm really surprised that OneCare is a step back from the rest of the
>antivirus industry here.
>
>I was a beta tester for OneCare 2.0, and I have now bought the product,
>and I generally like it (and I'll probably stay with it).
>
>Interesting.
>
>According to the guy who worked the case for me from the Office 2007
>team, besides refunding my money, they will update the existing KB
>article that refers to antivirus programs supporting the Microsoft
>Antivirus API, and include the fact that there's more to it than that to
>get macros in encrypted files usable by Office 2007.
>
>Also, they might create a separate KB article that says that OneCare
>can't deal with macros inside encrypted Office 2007 files.
>
>David Walker | |
| | |
David, I'm glad to read that you got the support call costs refunded. Thanks for
sharing this information here.
-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2