"Roger Stenson" <roger@xxxxxx> wrote:
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>I have a laptop which I have just rebuilt from scratch. One Care ran ok in
>the previous set up. Now with exactly the same software installed the
>firewall won't start. I have the Windows Firewall running instead, and
>behind that there is one in the router. However I would like to crack this
>problem. All the other One Care functions seem to be running normally
>
>I have been to Online help and, following ther advice I have
>1. Checked out the One Care start settings. When started manually it begins
>to run then ceases with a message that is not relevant
>(roughly it says if there are no systems in the machine that need a firewall
>it does not start)
>2. Corrected the Path, whiche seemed to have been overriden by SQL
>3 Reinstalled MSXML4 Service Pack 2
>4 Reinstalled One Care
>all in the sequence recommended by the online help. No progress. Anyone any
>ideas
>
>Roger Stenson
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See if the v2 firewall repair tool resolves the problem for you:
http://forums.microsoft.com/WindowsO...68376&SiteID=2
If not, please contact OneCare support:
How to reach support -
http://forums.microsoft.com/WindowsO...21771&SiteID=2
If it fails to validate your subscription, select the option that you are using
a trial or beta copy and you can proceed to email support without validation
once you've signed in.
-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2