Do report back the results, Roger.
-steve
"Roger Stenson" <roger@xxxxxx> wrote:
| Quote: |  | |
|
>Thanks for your help Stephen. All of your recomendations ran smoothly.
>I ran the v2 repair product to no avail
>I have now forwarded the problem to the help desk and have just finished
>sending the diagnostics. I will report on the results when I have heard
>back.
>
>Roger Stenson
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:afudm3pi11m8fs2n3opine47s4veu6r3h9@xxxxxx | Quote: | | | |
>> "Roger Stenson" <roger@xxxxxx> wrote:
>> | Quote: | | | |
>>>I have a laptop which I have just rebuilt from scratch. One Care ran ok in
>>>the previous set up. Now with exactly the same software installed the
>>>firewall won't start. I have the Windows Firewall running instead, and
>>>behind that there is one in the router. However I would like to crack this
>>>problem. All the other One Care functions seem to be running normally
>>>
>>>I have been to Online help and, following ther advice I have
>>>1. Checked out the One Care start settings. When started manually it
>>>begins
>>>to run then ceases with a message that is not relevant
>>>(roughly it says if there are no systems in the machine that need a
>>>firewall
>>>it does not start)
>>>2. Corrected the Path, whiche seemed to have been overriden by SQL
>>>3 Reinstalled MSXML4 Service Pack 2
>>>4 Reinstalled One Care
>>>all in the sequence recommended by the online help. No progress. Anyone
>>>any
>>>ideas
>>>
>>>Roger Stenson
| | | | | >>
>> See if the v2 firewall repair tool resolves the problem for you:
>> http://forums.microsoft.com/WindowsO...68376&SiteID=2
>>
>> If not, please contact OneCare support:
>> How to reach support -
>> http://forums.microsoft.com/WindowsO...21771&SiteID=2
>> If it fails to validate your subscription, select the option that you are
>> using
>> a trial or beta copy and you can proceed to email support without
>> validation
>> once you've signed in.
>>
>> -steve | | | | | | |
| | |
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2