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Old 01-23-2008   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Webcam not connected error

Greetings,

Generally is usually a driver problem. Phillips cameras have been noted for this problem
before. I'm not really sure if this will help, but it may worth upgrading to the latest
version of Messenger (8.5) to see if this problem may be corrected:
http://get.live.com/WL/all

Just to explain what you're seeing though; what you see in the Setup wizard is separate from
Messenger's actual video functionality. The real Messenger video functionality is tested in
the "Webcam settings" dialog where it indicates it doesn't work.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"fanouli" <fanouli@xxxxxx> wrote in message
news:3AD090C9-4853-4777-A312-3367DA5ECCF9@xxxxxx
Quote:

> I have a Philips SPC520NC Webcam and although i see it on audio/video setup
> when I try to use it or I go to webcam setup, I get the message that it is
> not connected or is used by another program. The webcam works fine with skype
> and I see myself in audio/video setup of windows live messenger. I already
> tried to unistall it and install it again, but it didn't work.
> I have windows xp and the latest version of windows live messenger (8.1).
> Any ideas?

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