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Old 01-30-2008   #5 (permalink)
RT
Guest


 

Re: WLPG - Blue screens on Vista (PAGE_FAULT_IN_NON_PAGED_AREA)

Downloading the latest video drivers made no difference. What kind of
memory dump would you want? There are three kinds defined in
system>advanced>startup and recovery.

Possibly unrelated is the fact my main hard drive is starting to have
problems.

"Galina Kolpatcheva (MSFT)" <galinak@xxxxxx> wrote in message
news:uiaRQ04XIHA.1168@xxxxxx
Quote:

> The blue screen is most likely caused by the video card interacting with
> some of the files you might added to the gallery.
>
> Please try updating your video card driver first. You may need to check
> your video card manufacturer website for specific drivers for Vista.
>
> Please let me know if this fixes the problem. If not, we will need you to
> send us memory.dmp file from your system directory to determine what
> causes the crash.
>
> Thanks,
> Galina
>
> "RT" <noway@xxxxxx> wrote in message
> news9FB26CF-35DA-4FCC-81A7-9E40E3195B8A@xxxxxx
Quote:

>> I am using WLPG from http://get.live.com . On my network, blue screen
>> only
>> happens on my main computer. Here are the specs as asked, see attached.
>>
>>
>> "Galina Kolpatcheva (MSFT)" <galinak@xxxxxx> wrote in
>> message
>> news:OcHsF4rXIHA.4440@xxxxxx
Quote:

>>> Could you clarify please - you said you have WLPG running on Vista
>>> machine, but also mentioned that you see blue screen on Vista 32. What
>>> is
>>> the difference between those two machines?
>>>
>>> Could you please get your system information for your machines?
>>> Go to Start > Right-click on Computer > Properties > copy all the
>>> information from System section.
>>>
>>> What version of WLPG you're trying to use? Did you install it from
>>> http://get.live.com?
>>>
>>> Please provide more details so we can help you.
>>>
>>> Thanks!
>>>
>>> "RT" <noway@xxxxxx> wrote in message
>>> news:7ACF37D9-5A77-45BE-AA9E-153D266183FB@xxxxxx
>>>> PAGE_FAULT_IN_NON_PAGED_AREA
>>>> 0x00000050 (x,x,dx)
>>>>
>>>> I cannot use Windows Live Photo Gallery in Vista 32. Just after
>>>> starting
>>>> a blue screen is generated, sometimes almost instantly, sometimes after
>>>> clicking on something. I have tried uninstall and reinstall. I have
>>>> not
>>>> seen this blue screen (or any other) on my vista computer.
>>>>
>>>> Any ideas? I'd really like to get this up and running.
>>>>
>>>> RT
>>>
>>