Also it's SOP with HP printers to disconnect power and usb cables from your
printer before installing the software and drivers. If you don't, the
installation could well fail.
Paul Riemerman
"Black Baptist" <pray@xxxxxx> wrote in message
news:664tq3h3tihlktgrftj15711lnhburh5kv@xxxxxx
Quote:
> Try installing in compatability mode for xp sp2
> On Sun, 11 Nov 2007 22:57:33 -0600, protemp@xxxxxx
> <protempcogeco.ca.2zx5mi@xxxxxx-mx.forums.net> wrote:
> Quote:
>>
>>cplummer;412856 Wrote: Quote:
>>> Hi
>>>
>>> I am having some problems installing a HP Deskjet 5940 under Windows
>>> Vista.
>>> I have run the install file for Windows Vista which I downloaded from
>>> the HP
>>> website this Installs the driver and some other HP software OK but it
>>> gets
>>> stuck at 96% and won't go any further so I have to restart my computer
>>> to
>>> exit the setup.
>>>
>>> When the computer restarts I can print documents ok but when I got to
>>> access
>>> the HP Solution Centre to change some settings. I get the following
>>> error
>>> message "No HP devices have been detected. Solution Center will close
>>> now.".
>>> I have contacted HP about this issue and was told several methods of
>>> installing drivers which didn't solve the problem. There latest
>>> solution now
>>> has been to shift the blame to Microsoft and tell me to contact them. I
>>> don't
>>> belive it is a Microsoft problem but thought I should check on here to
>>> make
>>> sure and then I can get back to HP about it.
>>>
>>> Does anyone know a way of fixing this so that I can access the HP
>>> Solution
>>> Center?
>>>
>>> Thanks
>>> Craig
>>
>>
>>I am having the same problem with officejet pro L7580. Ran through many
>>fixes with hp but nothing solves the problem.
>>Please let me know if you find a solution.
>>
>>Thanks Sandy
>>protemp@xxxxxx