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Old 02-10-2008   #3 (permalink)
Kern


 
 

Re: Windows Installer issues - will not install or uninstall anything

"MowGreen [MVP]" <mowgreen@xxxxxx> wrote in
news:Ob5GMhRaIHA.1960@xxxxxx:

Well I don't know what Microsoft calls "Automatic Repair" but I finally
had to do a System Restore to get the Installer running again.
I would be interested in learning how this "Automatic Repair" works.
System File Checker found corrupt files but was unable to do repairs
and left a 43MB log of its activity. It then left a message to look at
the log to find out what the problems were. However attempts to look
at the log delivered error messages saying I didn't have permission
even though I was on as an administrator. Also what do you use to look
at a 43MB text file?

Anyway you said you would be interested in learning how this turned
out so there it is.


Quote:

> Searched the Knowledge base and nothing was present for repairing
> Windows Installer in Vista. Then I found:
>
> What is Windows Installer?
> http://windowshelp.microsoft.com/Win...355-d9f8-47c4-
> b737-bcd47e8c2bc71033.mspx
>
Quote:

>> In earlier versions of Windows, it might have been necessary to
>> re-register the Windows Installer files in the registry if those
>> files became damaged or corrupt. In this version of Windows, damaged
>> system files needed by Windows Installer can be repaired
>> automatically.
>>
>> If Windows Installer does not work correctly, open Problem Reports
>> and Solutions to see if a solution is available.
>>
>> • Open Problem Reports and Solutions by clicking the Start button,
>> clicking Control Panel, clicking System and Maintenance, and then
>> clicking Problem Reports and Solutions.
>
>
> Wow. An OS that repairs itself automatically. I'll be curious to see
> how you make out here, Kern.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Kern wrote:
>
Quote:

>> Windows Installer is hanging on install/uninstall of anything using
>> its function. Even trying to install Windows Installer Cleanup hangs
>> up. I have already run RegistryFix and it had no effect.
>> I checked to make sure the Windows Installer service is running and
>> it
>> is.
>> However any software that uses InstallShield or Wise installer goes
>> in without problem.
>>
>> I also looked at Event Viewer hoping to find something but nothing
>> there looked like usable information concerning why Windows
>> Installer is hanging up.
>>
>> Configuration info - Dell C521 with 1GB RAM, 80GB SATA hard drive
>> running Vista Home Premium and all relevant updates are installed.
>>
>> It seems to me like another Windows Installer 4 problem but if
>> anyone
>> has any ideas about alternate possibilities I'm all ears. (And
>> that's a pretty weird visual). Also if it is a Windows Installer
>> problem, how do I check for Windows Installer being all there and
>> how to fix it if it's not.
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