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Old 02-10-2008   #10 (permalink)
Colin Barnhorst
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Re: Problem Installing HP Printer on Vista

Which HP Deskjet?

"anarchypark" <anarchypark@xxxxxx> wrote in message
news:A832F456-80E8-42E8-94F1-3CE4D20C63E1@xxxxxx
Quote:

> ive tried downloading it from the site, and using the installation cd, AND
> letting windows find a driver/solution, there seems to BE NO correct
> driver
> for HP deskjets for vista! HP says its a vista problem, and microsoft
> tells
> me its an HP problem! should i just go return the damn printer?!
>
> "Mick Murphy" wrote:
>
Quote:

>> Did you uninstall what you already had installed(The wrong HP Driver),
>> before installing the new vista compatible downloaded driver?
>>
>> And redo the whole installation process with the printer, whether it is
>> printer first, driver software second, or the other way around .
>>
>> And if you have a problem installing the printers drivers setup.exe,
>> right-click on it>run as Admin.
>>
>> hope it helps.
>>
>> "Black Baptist" wrote:
>>
Quote:

>> > Try installing in compatability mode for xp sp2
>> > On Sun, 11 Nov 2007 22:57:33 -0600, protemp@xxxxxx
>> > <protempcogeco.ca.2zx5mi@xxxxxx-mx.forums.net> wrote:
>> >
>> > >
>> > >cplummer;412856 Wrote:
>> > >> Hi
>> > >>
>> > >> I am having some problems installing a HP Deskjet 5940 under Windows
>> > >> Vista.
>> > >> I have run the install file for Windows Vista which I downloaded
>> > >> from
>> > >> the HP
>> > >> website this Installs the driver and some other HP software OK but
>> > >> it
>> > >> gets
>> > >> stuck at 96% and won't go any further so I have to restart my
>> > >> computer
>> > >> to
>> > >> exit the setup.
>> > >>
>> > >> When the computer restarts I can print documents ok but when I got
>> > >> to
>> > >> access
>> > >> the HP Solution Centre to change some settings. I get the following
>> > >> error
>> > >> message "No HP devices have been detected. Solution Center will
>> > >> close
>> > >> now.".
>> > >> I have contacted HP about this issue and was told several methods of
>> > >> installing drivers which didn't solve the problem. There latest
>> > >> solution now
>> > >> has been to shift the blame to Microsoft and tell me to contact
>> > >> them. I
>> > >> don't
>> > >> belive it is a Microsoft problem but thought I should check on here
>> > >> to
>> > >> make
>> > >> sure and then I can get back to HP about it.
>> > >>
>> > >> Does anyone know a way of fixing this so that I can access the HP
>> > >> Solution
>> > >> Center?
>> > >>
>> > >> Thanks
>> > >> Craig
>> > >
>> > >
>> > >I am having the same problem with officejet pro L7580. Ran through
>> > >many
>> > >fixes with hp but nothing solves the problem.
>> > >Please let me know if you find a solution.
>> > >
>> > >Thanks Sandy
>> > >protemp@xxxxxx
>> >
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