02-11-2008
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#7 (permalink)
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Re: I cannot delete, rename and move files and folders anymore
At the end I recovery my system.. a lot of work but better than before..
thank you everybody for helpfull tips!!
Alberto
"Malke" wrote: Quote:
> alberto_firenze wrote:
> Quote:
> > I bouhght my laptop recently. It is an asus W7s, intel core duo T7300,
> > with
> > 1535 mb ram. My vista home premiumis is an oem and 32 bit. I associate
> > the problem I tried to repot with two points: I downloweded big size .rar
> > file from my adsl wirless lan internet, I used a broken friend of mine's
> > usb pen drive. I scanned my pc from malawere and viruses using an avg
> > freedtionsion anti-virus - anti malaware and it is ok. I also delete the
> > cash and all dirty files. I defragmented as well.
> > But nothing appens!
> > Now I try to describe in a better way what happen when I try to move a
> > file form a folder to another: a window opens and say pc is calculating
> > time to realize the movemente, but rather calcurates the window remains
> > open untill I use ctrl+alt+del. When a try to delete a file o to empity
> > the waste-box a windows opens saying the recycle is on going and thar
> > residual tims is beeing calcuating. When i try to rename a file i can
> > write the name of the new file but when i press enter the window crash (i
> > mean that all remain still untill ctr+alt+canc)
> > I look up on the web to look for similar problem and the only stuff i
> > found is about a problem with an installing official released KB938979
> > update.. but even the patch this mydigitallife.info website propose
> > diden't work. Thank you to trying helping me..
>
> I'm not convinced your computer is clean, depending on what the "big
> size .rar file" was. For instance - and I don't want to know - if it were a
> pirated movie that you needed a peculiar codec for and you then installed
> that codec (most usually not a codec but a virulent trojan) then.... And
> scanning with AVG isn't thorough enough. Defragmenting has nothing to do
> with your issues.
>
> So, here are some things to try:
>
> A. Malware scanning
>
> Go through these general malware removal steps systematically -
> http://www.elephantboycomputers.com/...moving_Malware
>
> Be thorough and do all the prep work. If the machine is extremely infected,
> back up your data and restore to factory condition. Refer to your owner's
> manual or the tech support website to see how to do that.
>
> B. If you do the thorough work from A. above and determine that truly the
> machine is not infected, back up your data and:
>
> 1. First try a System Restore to when things worked.
>
> 2. If System Restore doesn't work, run the System File Checker:
>
> a. Start Orb>Search box>type: cmd [when cmd appears above, right-click it
> and choose "Run as administrator"].
>
> b. At the command prompt, type:
> sfc /scannow [enter]
>
> 3. If #1 and #2 don't work, then you can try repairing the system by doing
> an "upgrade" install. Here is MVP John Barnett's page about doing that:
>
> Repair A Vista Installation Using The Upgrade Option Of The Vista DVD -
> http://tinyurl.com/3b7yrj
>
> 4. If nothing works, back up your data and do a restore to factory condition
> and start over.
>
> Standard disclaimer: I can't see and test your computer myself, so these are
> just suggestions based on many years of being a professional computer tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may be
> so infested that Windows will need to be clean-installed. If possible, have
> all your data backed up before you take the machine into a shop.
>
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
> |
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