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Old 02-12-2008   #3 (permalink)
Ray Martin
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Re: OneCare circle problem


"StephenB" <sboots@xxxxxx> wrote in message
news:4jj1r3tk8437kit2lc6d5o5sdidjd897o6@xxxxxx
Quote:

> I'm starting to see more reports of this in the forums for OneCare, but
> the only
> solution so far has been the "Hit it with a hammer" approach of
> reinstalling
> OneCare on the hub PC. In some cases, unsubscribing the affected PC and
> then
> reinstalling (someone said they activated again, but I can't tell you if
> you
> need to reinstall or simply "subscribe" after using the unsubscribe link
> on the
> hub) and activating has also resolved communication issues between PCs in
> a
> Circle.
> I'll refer you to support, though, Ray:
> How to reach support (FAQ) -
> http://forums.microsoft.com/WindowsO...21771&SiteID=2
>
> -steve
>
> "Ray Martin" <me@xxxxxx> wrote:
>
Quote:

>>For the past week or so, I've had the following message showing on my
>>OneCare circle status page against the second PC in my circle:
>>
>>"There are connection problems between this PC and other PCs in your
>>OneCare
>>circle. This may impact some functionality. To troubleshoot this problem
>>click 'Help'.
>>
>>Go to OneCare on this PC and complete the Actions To Take."
>>
>>When I go to the PC concerned, however, there are NO 'Actions To Take' and
>>everything appears fine. Clicking on 'Help' shows absolutely no useful
>>information.
>>
>>The 3 PCs in my circle are connected only via the internet, but the third
>>PC
>>has shown no conection problems at all. I've tried doing a 'refresh' of
>>the
>>printers but this has no effect.
>>
>>How do I clear this message?
>>
>>TIA
>>
>>Ray Martin
>>
>
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx
Thanks for that, Steve.

I've raised a support request - watch this space!

Ray Martin