First open administrative tools and go into services--
stop the print spool service-
next go into the c:\windows\system32\spool directory and delete everything
in it
if you get access protection errors deleting the files-skip the file
next start the print spool service
Now reload the driver and see if that fixes it
"~Deo" wrote:
Quote:
> Hi,
>
> Have you to completly remove the printer s/w / drivers and then do the
> latest ones
>
> http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093
>
> let me know if still facing issues.
>
> ~Deo
>
>
> "Blackbird Consulting" wrote:
> Quote:
> > Hi. I have Windows VISTA Home Premium and am connected to a network HP Color
> > LaserJet 2605dn at my office. When I go to print (in Word, Excel, etc), and
> > click on the "properties..." option, a pop-up message says "Function address
> > 0x660aa5aa caused a protection fault. (Exception code 0xc0000005) Some or all
> > property page(s) may not be displayed."
> >
> > This means I cannot change my print options. Can you suggest how I can fix
> > this? Thanks!
> >
> > Jon